CosmiCode
Contact and Grievance Redressal
Public draft. Details marked “to be confirmed” are pending. Bookings and payments are currently unavailable.
Contact CosmiCode
For consultation enquiries, course information, booking support or payment questions, please contact us through the details below.
Brand: CosmiCode
Website: www.mycosmicode.com
Consultant and educator: Jyoti Shrivastava
Legal operator / seller: [to be confirmed]
Business type: [to be confirmed]
Principal business address: [to be confirmed]
Customer support email: connect@mycosmicode.com
Telephone / WhatsApp: [to be confirmed]
Support hours: [to be confirmed], Asia/Kolkata
GST / business registration disclosure: [to be confirmed]
Our address identifies the business; in-person visits are by prior arrangement only if offered. Services advertised as online are delivered remotely.
Complaints and privacy requests
Grievance officer: [to be confirmed]
Grievance email: [to be confirmed]
Grievance telephone: [to be confirmed]
Correspondence address: [to be confirmed]
Privacy email: [to be confirmed]
Include your name, preferred contact, booking/order reference, date and a short account of the issue. Attach only relevant evidence. Please do not send passwords, OTPs, UPI PINs, complete card details or unrelated sensitive documents.
We provide a complaint reference and a copy of the complaint as recorded. We acknowledge receipt within 48 hours and address the complaint within one month. A refund’s banking credit time is separate from the time taken to acknowledge or decide the complaint. We will explain any additional information needed and provide status updates.
These channels do not restrict your right to contact your payment provider, the National Consumer Helpline, a consumer commission or another competent authority. We do not claim National Consumer Helpline partnership or a compliance certification unless actually established.
Payment safety
Pay only through the checkout or manual payment instructions visibly offered on this website. We never ask you to transfer an additional “release fee” to receive a refund or share a UPI PIN/OTP with our team. Report suspected impersonation through the contacts above.